A Business Process Automation Review: MFiles vs OpenText?

Is your St. Louis-area business utilizing business process automation software to streamline workflows and further advance your staff’s productivity? If this is not the case, perhaps you’re consuming valuable time and financial resources.

With the technological capabilities of business process automation, you can automate samely, regimented workflows, thus making your business processes more effective, sparing personnel time, and guaranteeing your employees can aim their attention on work that grow the business.

Now, we're examining two of the frequently used enterprise content management (ECM) tools obtainable today for business process automation: M-Files and OpenText. We'll assess both, alongside each other and give insight to how we take advantage of these tools at Wave.

Firstly, let's start with a primer on what business process automation is and how it functions.

What is business process automation?

Business process automation (BPA), also known as business process management (BPM), is the application of automated technology to ease routine, rules-based tasks namely sending documents, data entry, training a new worker, routing wages, or processing accounts payable dealings.

Modern automation platforms utilize innovative features like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to deal with these repetitive tasks on a human's behalf.

By streamlining tasks that would more often than not use up invaluable man-hours, you can redirect your precious human resources to other areas of the company where they can be more productive.

Automation also decreases the chance of manual error, imprecision, and process blockers - they all take away from a business’ main point.

How do I know which tasks I can automate?

Not each and every business process is right for business process automation. The appropriate task is one that is done recurrently and can be explained by user-created regulations and actions.

What to search for in a process that can be automated:

• Does it demand that it be regularly done the same way throughout the organization?

• Is it a conventional, sustainable process?

• Is it vital that the task is flawless?

• Does the process involve an enormous amount of work?

• Does it call for several people to do?

• Is it delay-sensitive?

• Is there a need for an audit trail for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a powerful ECM system that advances both on-premise, cloud solutions, or a hybrid version contingent on your organization needs. It offers automation functionality to streamline your business tasks and workflows in addition to intelligent information management.

At Wave, we repeatedly employ M-Files as a unidirectional information gatherer for a client's distinct tools and data. Thereby, we can aid a client undergoing rapid expansion, the capability to unite all of their operations and information, and acquire greater dexterity during digitalization.

M-Files is an excellent, expandable tool for customers who have no hulking ECM like OpenText Documentum already embedded in their organization.

Be that as it may, with MFiles it's important to realize that building automation requires the investment of an extension called a 'vault'. M-Files accessible vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Cost is set on a case-by-case basis influenced by the qualities your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) software that enables companies to take greater advantage of enterprise data, automate156] monotonous processes, build a more extensible business model, and lower risks related to information governance and intellectual property.

It can be rolled out on-premises in a data hub or with the cloud.

At Wave, we generally see OpenText platforms used in either of the following ways: with Documentum as a deeply embedded ECM or with Application Extender (AX) which acts as a downsized, build-as-you-go alternative to Documentum.

Documentum is presented fully loaded and eager to solve any business problem you bear. The downside to Documentum is that the interface is a bit intricate, it requires heavy maintenance, and upgrades, along with the platform itself, are expensive.

For companies that have formerly made an investment in Documentum and aren’t inclined to rip out the application and start over, Wave can assist with platform upgrades and optimizations to ensure that businesses can get the most out of their ECM system.

With Application Extender, the user experience and user interface (UI/UX) are quite distinct from Documentum which some customers like.

It's a great substitute for businesses who aren’t keen to spend on Documentum, and it can be built to clear up any business difficulty.

The drawback to AX is that it is not fully loaded once purchased like Documentum, as an alternative, connectors and add-ons will need to be inbuilt to develop increased functionality and set up automated workflows.

Same as M-Files, the cost of Documentum and Application Extender are fixed on a case-by-case foundation contingent on the qualities your organization needs.

Let Wave Help You Implement and Streamline Your BPA Software

If your organization is unfamiliar with business process automation, or you have started mechanizing tasks but wish to enhance your software to perform more, Wave can help.

Wave helps companies similar to yours day-to-day to perform automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) tools.

We assist our customers to expedite their tasks end-to-end across the entire lifecycle, computerize tiring, repetitive processes, and unite the entire technology infrastructure to take away siloes and establish lifelong upgradeability for theirbusiness.

Already putting to use a legacy software, and have no desire to start all over again? Not a problem!

Wave can be closely associated with your company and enhance your current business applications via add-ons, assimilations, and connectors so you can get more from your current tech stack without being in an obligation to start again with a new service provider.

We're happy to work with ECM solutions like M-Files, OpenText and Microsoft Sharepoint, or any other content services platform you're currently implementing.

If you'd like to learn more about how Wave can assist your digital transformation and business process automation in your St. Louis business, contact us today.